ALLTIX LLC – Privacy Policy
This Privacy Policy explains how Alltix LLC collects, uses, stores, shares, and protects personal information when users access our platform.
Last Updated: November 28, 2025
This Privacy Policy explains how Alltix LLC ("Alltix", "we", "our", "us"), a Wyoming limited liability company, collects, uses, stores, shares, and protects personal information when users access alltix.co, app.alltix.co, and all related applications, subdomains, and services.
By using the Alltix platform, you consent to the terms described here. If you do not agree, discontinue use immediately.
1. Information We Collect
Personal Information
Information voluntarily provided when creating an account, purchasing tickets, registering for an event, or communicating with support. This may include:
- Full name
- Email address
- Phone number
- Billing/contact details
- Payment method information (processed through third-party gateways and not stored in full by Alltix)
Event & Transaction Information
- Tickets purchased
- Event selections
- Scans, check-ins, seat assignments, QR/NFC activations
- Communications related to event access
Usage & Device Data
Automatically collected using cookies, logs, and analytic tools:
- IP address
- Browser and device type
- Timezone, location approximation
- Operating system, session duration
- Site navigation patterns and feature interactions
2. How We Use Collected Information
We process personal data for legitimate operational purposes:
- Ticket issuing, confirmations, re-sending, scanning, NFC activation
- Event check-in management and access control
- Account and identity verification
- Fraud prevention and service security
- Improving reliability, speed, and functionality across products
- Customer support and technical troubleshooting
- Internal analytics, load balancing, and performance measurement
We may also send service-related messages including confirmations, updates, outage notices, and security alerts.
Marketing communications may be sent only when permitted by applicable consent rules. Users may opt-out at any time.
4. Data Security
Alltix uses encryption, tokenization, access-controls, and industry-standard protections to safeguard data.
No online system is perfectly secure, and we cannot guarantee absolute protection. Users interact at their own risk.
5. User Rights & Control
Users may:
- Access and update profile details through account settings
- Request a copy of stored personal data
- Request deletion where legally permissible
- Opt out of marketing communications via email footer link
Requests requiring verification may take time to process for security reasons.
7. International Data Transfers
Data may be stored or processed on servers located in various jurisdictions. Use of the platform constitutes acceptance of cross-border data transfer where necessary.
8. Children's Privacy
Alltix is not intended for individuals under 18. We do not knowingly collect personal data from minors.
If such data is discovered, contact us for removal.
9. Policy Updates
We may revise this Privacy Policy as systems evolve. Updates are effective when posted.
Continued platform use confirms acceptance.
10. Contact Information
For privacy-related inquiries or data requests:
Use of Alltix signifies acceptance of this Privacy Policy.